Press Releases

State of Enterprise Secure Access Report Highlights Operational Deficiencies as Organizations Grapple with Hybrid IT Complexities and Zero Trust Controls

May 21, 2019

61% of IT organizations have little to modest confidence to mitigate access security threats, despite a majority significantly increasing their near-term budget

SAN JOSE, Calif., May 21, 2019 (GLOBE NEWSWIRE) -- Pulse Secure, the leading provider of software-defined Secure Access solutions, has announced that it has published its “2019 State of Enterprise Secure Access” report, available for download at https:/ The findings quantify threats, gaps and investment as organizations face increasing hybrid IT access challenges. The survey of large enterprises in the US, UK and DACH uncovers business risk and impact resulting in a pivot towards extending Zero Trust capabilities to enable productivity and stem exposures to multi-cloud resources, applications and sensitive data.

While enterprises are taking advantage of cloud computing, the survey data showed all enterprises have ongoing data center dependencies. One fifth of respondents anticipate lowering their data center investment, while more than 40% indicated a material increase in private and public cloud investment. According to the report, the shift in how organizations deliver Hybrid IT services to enable digital transformation must also take into consideration empowering a mobile workforce, supporting consumer and IoT devices in the workplace and meeting data privacy compliance obligations – all make for a challenging environment to ensure, monitor and audit access security.[1]

"What was consistent across enterprise sizes, sectors, or location was that secure access for hybrid IT is a current and growing concern with cyberthreats, requirements and issues emerging from many sources. The reporting findings and insights should empower corporate leadership and IT security professionals to re-think how their organizations are protecting resources and sensitive data as they migrate to the cloud," said Martin Veitch, editorial director at IDG Connect.

IDG Connect and Pulse Secure will share research findings in a webcast entitled “State of Enterprise Secure Access – Issues, Initiatives and Tech,” on June 13 at 7 a.m. PT / 10 a.m. ET / 2 p.m. GMT. Visit https:/ to download the full report and infographic. Register here for the upcoming webcast.

Key Findings

The survey[1] found the most impactful incidents were contributed by a lack of user and device access visibility and lax endpoint, authentication and authorization access controls. Over the last 18 months, half of all companies dealt with malware, unauthorized/vulnerable endpoint use and mobile or web apps exposures. Nearly half experienced unauthorized access to data and resources due to insecure endpoints and privileged users, as well as unauthorized application access due to poor authentication or encryption controls.

While a third expressed significant confidence, 61% of respondents indicated modest confidence in their security processes, human resources, intelligence and tools to mitigate access security threats. The survey revealed the top access threat mitigation deficiencies:

When survey participants were asked what they perceive as their largest operational gaps for access security, the majority identified hybrid IT application availability; user, device and mobile discovery and exposures; weak device configuration compliance; and inconsistent or incomplete enforcement. Correspondingly, the participants stated that their organizations are stepping up their access security initiatives:

The cited incidents, threat mitigation deficiencies and operational gaps are among reasons for the interest in a Zero Trust approach for access security. A Zero Trust model authenticates, authorizes and verifies users, devices, applications and resources no matter where they reside. It encompasses proving identity, device and security state before and during a transaction; applying a least privilege access closest to the entities, applications and data; and extending intelligence to allow policies to adapt to changing requirements and conditions.

Adding to management complexity, the report also found that organizations employ three or more secure access tools per each of 13 solutions presented in the survey.  Larger companies have about 30% more tools than smaller enterprises. Correspondingly, nearly half of respondents were open to exploring the benefits of consolidating their security tools into suites. With the migration to cloud, one tool of interest cited by respondents as being implemented or planned over the next 18 months is Software Defined Perimeter (SDP).

Research Highlights

The independent research for the report, which offers key insights into the current access security landscape and the maturity of defenses, was conducted by IDG Connect. Survey respondents included more than 300 information security decision makers in enterprises with more than 1,000 employees across U.S., U.K. and DACH regions, and covered key verticals including financial services, healthcare, manufacturing and services.

“We are pleased to sponsor the 2019 State of Enterprise Secure Access Report. The independent research provides a useful litmus test for the level of exposure, controls and investment regarding hybrid IT access,” said Scott Gordon, chief marketing officer at Pulse Secure. “The key takeaway from this report is hybrid IT delivery has expanded security risks and necessitates more stringent access requirements. As such, organizations should re-assess their secure access priorities, capabilities and technology as part of their Zero Trust strategy.”

1 The 2019 State of Enterprise Secure Access report by IDG Connect and Pulse Secure, May 2019.

About Pulse Secure

Pulse Secure provides easy, comprehensive software-driven Secure Access solutions for people, devices, things and services that improve visibility, protection and productivity for our customers. Our suites uniquely integrate cloud, mobile, application and network access to enable hybrid IT in a Zero Trust world. Over 20,000 enterprises and service providers across every vertical entrust Pulse Secure to empower their mobile workforce to securely access applications and information in the data center and cloud while ensuring business compliance. Learn more at

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Media Contact:
Deb Montner
Montner Tech PR

Anne Harding
The Message Machine
+44 (0) 7887 682943

A PDF accompanying this announcement is available at